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All of UBuy’s products come with a minimum 12-month manufacturer’s warranty. Products that have a longer warranty period can be easily identified in UBuy’s Retail Catalogue.

UBuy also has a responsibility under the Consumer Guarantees Act 1993 to ensure that the product(s) supplied is/are fit for their intended purpose.  If you find that the product(s) that you have received are faulty or are not fit for their intended purpose, please contact UBuy’s friendly Customer Care Team immediately on 0800 828 922 or from a cell phone 09 304 2360 or alternatively, contact us via e-mail at customer.services@ubuy.co.nz and we will do our utmost to help you resolve your query efficiently.